Instagram is down across the web – CNET

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Instagram is down.

James Martin/CNET

Instagram looks to be back online after an outage hit the social media platform for over an hour on Thursday afternoon.

Previously, checking it on the Instagram mobile app brought up a “couldn’t refresh feed” message, while attempting to use the desktop website came up with a Facebook logo and a “Sorry, something went wrong” message. 

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Instagram didn’t immediately respond to a request for comment on how long it was down, what caused the outage and whether it was global. 

Down Detector recorded more than 38,000 reports as of 3:00 p.m. PT, which jumped to almost 57,000 reports as of 3:40 p.m. Its live outage map showed the issue was reported globally, across North America, South America, Europe, Asia, Australia and New Zealand.

Instagram finally acknowledged the outage via Twitter at 3:41 p.m. PT, saying it was working to fix the issue.

During the outage, Instagram users flooded Twitter with memes, as hundreds used the #instagramdown hashtag.

“Instagrammers running towards Twitter to confirm #instagramdown!!” one tweet said.

Others complained they didn’t know what to do with their time.

A lot of people used Twitter to check whether it was their Wi-Fi or Instagram itself that was the problem.

Unhappy users also complained of repetitive outages across Instagram.

First published at 2:10 p.m. PT on June 13.
Updated at 3:52 p.m. PT: adds Twitter post from Instagram.
Updated at 4:26 p.m. PT: Instagram is back up and running.

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