Tesla’s rollout of the revamped Model X hasn’t been what anyone would call smooth. This argument has been borne out on Twitter, and on Wednesday, CEO Elon Musk admitted the company’s culpability in that situation, beyond the typical COVID supply chain woes.
Musk’s statement comes in response to a Model X customer who has been Sawyer Merritt, specifically states, “Here’s a criticism, rollout has been horrible & the lack of communication to customers who have been waiting for a year or more for their car & keep receiving delays is disappointing.”for over a year. That customer,
To which Musk replied: “We dropped the ball badly regarding new Model X production ramp & still haven’t fully recovered. Was idiotic to stop production of old X in Dec 2020 when there was still plenty of demand!”
Whether this means that things on the Model X line in Fremont, California, will be back to normal anytime soon remains to be seen, but given the company’sand that the Model X can claim, we’d be surprised if it did.
Tesla does not operate a public relations department to respond to requests for comment.