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Optimum home internet rating
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Optimum cable internet plans
The no-contract requirement is another nice perk compared to Cox and Xfinity, which both typically require term agreements of at least one year to get the lowest pricing.
Optimum Wi-Fi equipment and fees
The Optimum device you get depends on the plan you choose and the network type (cable or fiber). Optimum either uses a Wi-Fi 6 gateway or a Wi-Fi 6E gateway plus extenders. Your first extender is included at no extra cost (a nice deal) and any additional extender costs an extra $3 a month. All gateways come with 24/7 tech support but the Wi-Fi 6E devices offer better Wi-Fi performance than older routers, so you may have a better experience with your Optimum equipment than others depending on the device you get.
As for installation, a standard install is included at no extra cost when you order online. If you’d prefer professional installation, including Wi-Fi configuration on up to six devices and hardwiring on one device, that cost will come out to $100.
Using your own equipment
Optimum is one of several providers that allow you to use your equipment. If you go that route, you’ll need to have a compatible modem and router ready at the time of installation. Keep in mind that using your own equipment will limit service upgrades and technical support.
Optimum home internet availability
Optimum technical support is available 24/7, while general customer service hours and contact numbers will vary depending on location. Find the appropriate number at optimum.net/support/phone-list. You can also find answers to common questions and live chat with an Optimum customer service representative here.
Optimum Advantage Internet is a discounted internet service available to qualifying Optimum customers. The plan comes with download speeds up to 50Mbps and upload speeds up to 3Mbps, starting around $15 per month. Installation and equipment are included at no additional cost, and as with all Optimum Internet plans, there are no data caps or contracts.
Altice acquired networks previously operated by Cablevision in 2016. Since the acquisition, Altice has transitioned service in Connecticut, New Jersey, New York and Pennsylvania to the Optimum brand.
Optimum Fiber is Optimum’s full fiber-optic internet plan with speeds that start at 300Mbps symmetrical download and upload speeds and shoot up to 8,000Mbps symmetrical download and upload speeds in select regions. You can check to see if your address is serviceable for fiber here.
What kind of internet is Optimum?
The cheapest Optimum plans cost $40 monthly for 300Mbps of fiber internet or 300Mbps cable connection. Keep in mind that’s an introductory price. After one year, it increases to $55 a month. The good news is that you don’t have to worry about equipment fees as the Wi-Fi 6 gateway is included in your service.
