Why choose fiber internet?

Your internet speeds, reliability and overall experience don’t depend solely on your internet provider. The technology your ISP uses to run service to your home makes a big difference in what speeds you get. Here’s why fiber internet stands out as the leading connection type:

• Speed, upload and download. Fiber internet is the fastest internet connection type with speeds up to 1,000Mbps and higher available from nearly every fiber ISP. The technology also has the added benefit of delivering symmetrical (or nearly symmetrical) upload speeds. While upload speeds play less of a role in our daily internet use, fast speeds are nice to have when gaming online, uploading posts to social media or taking a video call.
• Reliability. Many fiber ISPs (AT&T Fiber, Frontier Fiber, Quantum Fiber, Verizon Fios included) claim over 99% reliability. A fiber-to-the-home connection also ensures speed consistency and reliability during peak usage times.
• Value. Fiber internet providers have some of the highest-priced plans, but the slower, cheaper plans are often comparable to service from cable or 5G providers. Considering cost per Mbps and the added advantages of a fiber-optic connection, fiber plans often present the best overall value.

How you can shop for fiber internet like a pro

Fiber internet is the best type of service for most homes, but there’s more to choosing a provider and plan than the connection type. Here are some tips to keep in mind when shopping for fiber internet service.

Availability. Fiber internet is not available in nearly as many homes as cable, DSL, satellite or even 5G internet. Only around 40% of US households are wired for fiber-optic internet. In most cities, availability can vary from one neighborhood to the next and is even harder to come by in suburban and rural areas.

Speeds. Fiber internet has the fastest upload and download speed potential of any type of internet. Many of the top providers offer speed tiers up to 2,000Mbps (2Gbps), 5Gbps and higher. While the blazing-fast speeds are tempting, they’re likely to be faster than your home needs. Check out our guide to finding the right internet speed for help selecting a fiber plan that best meets your needs.

Price. If you’re looking for cheap internet, fiber may not be your best option. It’s true that fiber internet plans are often the best value, but you may find cheaper options from cable or 5G providers.

A few fiber providers offer plans with starting prices as low as $30 per month, but you’re more likely to pay at least $50 per month for fiber internet. Cable internet providers including Cox, Mediacom, Xfinity and others have lower-priced plans in many areas. If you are a T-Mobile Magenta Max or Verizon wireless customer, you could get 5G home internet for the discounted price of $25 to $35 per month.

Bundles. Few fiber providers offer a TV service, meaning you may not be able to bundle internet and TV together with the same provider if you choose a fiber internet service. In the days of streaming and cord-cutting, that may not be a deal-breaker for you, but it’s something to keep in mind if shopping for both services.

How we evaluate fiber internet providers

Testing an internet provider the same way CNET tests other products and services is, at best, impractical. Instead, we rely on extensive research of each provider to develop our reviews and recommendations.

When comparing fiber internet providers, availability, speeds and overall value are at the center of our evaluations. We also examine added fees, data caps, contract requirements, customer satisfaction reports and other factors that could affect your quality of service or customer experience.

We refer to the Federal Communications Commission at FCC.gov for availability data and the type of network a provider uses. We then research a provider’s speeds, pricing and service terms through various channels, such as the provider’s website and our historical data. When possible, we contact the provider directly to confirm pricing and speed details.

Finally, to develop a more well-rounded perspective of the provider, we consider customer satisfaction reports from the American Customer Satisfaction Index and J.D. Power, as well as customer reviews and complaints from sources such as the Better Business Bureau, Downdetector.com and even Reddit. (Downdetector is owned by the same parent company as CNET, Ziff Davis.)

Before writing our reviews and compiling best lists, we research anything and everything the typical shopper would want to know prior to signing up for home internet service. Read our piece on how we review internet providers to learn more about our review process.

Best fiber internet providers recap

If fiber internet service is available in your area, it’s probably worth getting, especially if any of the providers listed above is an option. AT&T is easiest to recommend thanks to its high availability, low costs and favorable service terms, but Verizon Fios is a close second with low pricing, high customer satisfaction and lots of perks for signing up. Google Fiber, Frontier Fiber, Kinetic, Quantum Fiber and Ziply Fiber round out the list of ideal options, while providers like Metronet, Optimum and others are worth a look, too, if available in your area.

Fiber internet FAQs