Midco offers a total of eight plans, including its fixed wireless option. However, what drew my attention was its cable and fiber plan selections, which are among the most I’ve seen from a regional provider, with speeds ranging from 125 to 5,000Mbps. Those on Midco’s cable network can decide between four plans with max speeds up to 2,000Mbps. The Internet 2 Gig plan boasts upload speeds of 350Mbps, that’s impressive considering that most cable ISPs offer upload speeds that top out at 35Mbps.
Which Midco internet plan is best?
Midco presents multiple plans to choose from, but there’s a noticeable jump in speed between each plan and the next, typically 250Mbps, to make it easier to find the right plan for your needs. Consider what you use the internet for and how many devices and users will be on your network to
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Regardless of the plan you choose, Midco’s pricing is as fair as any, even after the standard rates go into effect after six months. With the Wireless Home Internet plan, you get to keep your competitive price of $39 per month for longer. After a year, your rate will increase to $59, which is still pretty decent for relatively fast speeds, up to 100Mbps.
Aside from speeds and pricing, what else can you expect from Midco? Here’s everything to know about the ISP before signing up.
Cable and fiber customers have the option to by skipping the rental fee. However, cable customers aren’t fully in the clear, as there is a required modem fee of $9 a month. Wireless internet customers, unfortunately, do not have the option to skip out on additional fees and use their own equipment, so if you’re considering wireless service, go ahead and add $11 to your monthly cost.
For houses larger than 1,500 square feet or with more than one floor, Midco recommends adding Wi-Fi pods as needed (up to five) for better whole-home Wi-Fi coverage. Mesh pods are available to rent for just $2 monthly per device.
As for data caps and contracts, all Midco service types and plans come with unlimited data and are contract-free.
How does Midco internet compare?
Midco’s quality of service and overall value will vary depending on the available service type at your address. Fiber is a preferable connection type over cable, and cable is preferred to fixed wireless.
If your area’s internet options include fiber internet from Midco and cable internet from another provider such as Xfinity or Spectrum, Midco will likely offer the best plan selection, including the fastest download and upload speeds and superior speed reliability. Pricing may be lower for comparable speeds as well. The downside to Midco is that while your prices start generally low, you don’t keep that price for long. Other cable ISPs like Xfinity and Spectrum raise prices after a year versus Midco after only six months. For example, 500Mbps from Midco starts at $69 per month ($79 after six months), and the same download speed potential from Spectrum can initially run you $70 per month and $108 after 24 months. Even if you don’t get to keep your price for an entire year, you would still be saving more money with Midco in the long run.
On the other hand, if your address is only serviceable for Midco’s cable service and a fiber provider like AT&T Fiber or Quantum Fiber is available, the fiber service will again probably present the best speed selection and value.
Additionally, fiber internet is capable of delivering symmetrical upload and download speeds. While Midco’s cable upload speeds are faster than most, maxing out around 200Mbps, they are still slower than what’s available from a fiber connection.
Midco’s fixed wireless service is a decent option for internet in rural areas, but you’ll want to pass on it if a cable or fiber ISP is available in your area. If there are none, Midco’s fixed wireless internet is worth considering, especially in favor of a DSL service, though wireless internet from T-Mobile Home Internet may be faster and cheaper (with no required equipment fees).
Midco customer satisfaction
Our usual sources for customer satisfaction, the American Customer Satisfaction Index and J.D. Power, don’t currently include Midco in their national customer satisfaction reports. Midco did appear in a 2022 report from J.D. Power, however, where it took the top spot for customer satisfaction in the North Central region with a score of 734 out of 1,000, edging out AT&T’s 724.
The BBB gives Midco an A+ rating, but their customer review score is less favorable at 1.27 out of 5. While low scores are concerning, they are common among internet providers. For comparison, Xfinity, Frontier and Spectrum have BBB customer review scores of 1.07, 1.05 and 1.09, respectively. Among the mere 42 complaints filed with the BBB in the past three years, most concerns involve intermittent service outages and billing issues. Again, that’s fairly typical of internet providers.
Over on Allconnect, Midco received a rating of 4 out of 5 stars from 27 customer reviews. One user commented that “Midco is a great provider,” while another took issue with the TV pricing and another quipped the service “only works about 4 hours a day while it spends the other 20 buffing.”
The bottom line on Midco
Your experience with Midco will vary depending on the available connection type — cable, fiber or fixed wireless — at your address. Fixed wireless has the largest coverage area, but cable service is available to the most homes. Those fortunate enough to be on Midco’s growing fiber network will have the best speed selection and service reliability.
Pricing is competitive across all Midco connection types, even after the standard rates go into effect after 12 months. Service terms are also largely favorable as there are no data caps or contracts, though the router rental fee could add $11 to your monthly bill.
Midco internet FAQs
What kind of internet is Midco?
Midco’s introductory pricing starts at $39 monthly for fixed wireless service and ranges from $39 to $99 for cable service and $99 to $199 for fiber, depending on the speed tier you choose. Except for the 2-gig cable internet plan, most cable and wireless plans will see price increases to standard rates after six months, ranging from $49 to $89 for the cable tiers.
In addition, renting equipment (optional with cable and the fiber 2-gig plan) will add $11 to your bill. Cable plans also come with a modem fee of $9 monthly. If you sign up for the fiber 5-gig plan, Midco requires you to use your own router. Check out Midco’s list of recommended routers.
Does Midco have data caps?
Comcast, the parent company of cable internet service Xfinity, owns roughly half of Midco in partnership with Midcontinent Media. However, Midco’s internet offerings are completely separate from Xfinity regarding connection types, speeds, pricing and service terms.
