Residents of Naples have access to several of the nation’s top internet providers, but it may still be tough to find a good plan. The right internet provider for you will depend on your budget, speed requirements and availability. Xfinity is CNET’s choice for the best internet service provider for most households in Naples. It offers a wide coverage area and a wide variety of plans that range from 150Mbps to 2,100Mbps. While it all depends on your address, providers like Quantum Fiber and T-Mobile Home Internet are also solid picks for broadband in this small Florida town.
Xfinity also takes the medal for the cheapest and fastest plans in Naples, offering service as low as $30 per month for speeds up to 150 megabits per second. If you have a need for speed, Xfinity’s 2-gigabit plan costs $95 per month and includes equipment free of charge. The availability varies, and some areas might get the Gigabit Extra plan that offers 1,300Mbps at the same price.
For a more extensive list of promos, check out our guide on the best internet deals.
Fastest internet plans in Naples
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Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate video conferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.
0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
5 to 40Mbps gives you higher-quality video streaming and video conferencing.
40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like video conferencing, streaming and online gaming.
500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
How CNET chose the best internet providers in Naples
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
Does the provider offer access to reasonably fast internet speeds?
Do customers get decent value for what they’re paying?
Are customers happy with their service?
While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)
To explore our process in more depth, visit our how we test ISPs page.
Internet providers in Naples FAQs
What is the best internet service provider in Naples?
Yes. Quantum Fiber is Naples’ largest fiber provider, but Hotwire Communications also offers a small fiber network in the area.
Who is the cheapest internet provider in Naples?
The fastest speed available in Naples is 2 gigabits, or 2,100Mbps, which Xfinity offers for $95 monthly.
