Hughesnet vs. Viasat: Which Is the Better Satellite Internet Provider?

Hughesnet vs. Viasat: Which provider is better?

Choosing between Hughesnet and Viasat might feel like picking between Coke and Pepsi — a matter of taste between two largely identical products — but there are distinct differences. The best option will boil down to what’s available at your address. Hughesnet features consistent speeds across its footprint, but you may find faster speeds with Viasat. Here’s what you need to know about these two satellite internet titans.

People living in urban settings or densely populated areas have the luxury of choosing between more than one internet provider for service at their address. But those who live in more rural areas are usually stuck with just one.Typically, that option is satellite internet.

While DSL and some fixed wireless options may also be available (like offerings from Rise Broadband and Kinetic By Windstream, for example), satellite internet is usually the only option that offers at least 100 Mbps in download speeds. Though much slower, less reliable and less affordable than ground-laid cable internet or fiber-optic broadband, satellite providers can offer service pretty much anywhere and, if nothing else is available, it can be a lifeline for those who live in rural areas.

If you’re considering satellite internet, your choices boil down to Starlink, Hughesnet or Viasat. Elon Musk’s Starlink satellite internet has raised the bar for satellite internet providers and surged in popularity recently. By maintaining over 7,000 LEO satellites and offering speeds up to 250Mbps (plus options for customers on the go), Starlink has an obvious advantage over Hughesnet and Viasat. But it’s not for everyone.

Starlink’s monthly prices are much higher than those of Hughesnet and Viasat. Customers can sign up for Viasat’s new all-in-one plan with advertised speeds up to 150 megabits per second, though the actual speeds in the home will vary by address. Hughesnet is no slouch either. It was the first satellite internet provider to offer broadband speeds of up to 25Mbps and has grown significantly since then. Customers can now expect download speeds of up to 100Mbps. Sure, it might not match the flashiness of a multi-gigabit plan, but for satellite internet, that’s pretty good.

Hughesnet vs. Viasat overview comparison

Hughesnet Viasat
Max speeds 50-100Mbps download, 5Mbps upload 25-150Mbps download, 3Mbps upload
Lowest promo cost $50-$95 $100-$150 (varies by location)
Regular monthly cost $75-$120 $100-$150 (varies by location)
Contract Two years None
Monthly equipment costs $15-$20 or $300-$450 one-time purchase $15
Data allowance 100-200GB 850GB

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Source: CNET analysis of provider data.

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Our take – Hughesnet offers three plan tiers with a maximum download speed of 100Mbps, which is not too far off from Viasat’s offering. Monthly data allowances range from 100GB to 200GB, which is a bit low, but you won’t be fined overage fees for exceeding that limit. Unlike Viasat, Hughesnet does enforce a two-year contract agreement. If you cancel your service early, you may incur a fee of up to $400.

Or call to learn more: (833) 347-4265

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Our take – Viasat offers a single all-in-one plan with a fixed monthly price for download speeds of 150Mbps. The price will vary by address, but you can pay anywhere between $100 and $150 per month. In addition, the actual speeds you get will depend on what’s available at your home. Although it’s a bit more expensive than Hughesnet, it does come with more speed potential and a much higher data cap of 850GB. On a positive note, Viasat does not require contracts or use promotional pricing.

Or call to learn more: (866) 671-3650

Plan Monthly price Max speeds Fees and service details
Select Plan $50 ($75 after 12 months) 50Mbps download, 5Mbps upload Unlimited data (100GB soft cap), $15 monthly equipment or $300 upfront and 2-year contract
Elite Plan $65 ($90 after 12 months) 100Mbps download, 5Mbps upload Unlimited data (200GB soft cap), $15 monthly equipment or $300 upfront and 2-year contract
Fusion Plan $95 ($120 after 12 months) 100Mbps download, 5Mbps upload Unlimited data (200GB soft cap), $20 monthly equipment or $450 upfront and 2-year contract

A Viasat satellite dish

Unless you want to buy it for a steep upfront fee, you’ll need to pay $13 per month to rent your equipment from Viasat — and installation costs $100, too.

Viasat

Additional monthly equipment fee 

As I mentioned above, you won’t be able to use your own modem with either Hughesnet or Viasat. Instead, you’ll need to rent or pay for your equipment upfront. With Hughesnet, that means another $15 to $20 per month to lease the Hughesnet Wi-Fi Modem, although you can also buy the equipment for a one-time fee. Depending on your chosen plan, it’ll cost you $300 or $450, which includes the installation fee.

Viasat takes a similar approach but only offers customers the option to lease equipment for $15 per month. Viasat used to offer customers the option to buy equipment for an upfront cost of $250, though this is no longer advertised for the Viasat Unleashed plan.

Contracts and early termination fees

Viasat has forgone its two-year contract requirement, which is a major plus in its favor. It seems to have followed the lead of Starlink and the 5G home internet providers, all of whom require no term agreements. But that isn’t the case for Hughesnet. Hughesnet still requires customers to commit to a two-year contract. If you cancel within the first 90 days of service, you’ll need to pay an early termination fee as steep as $400.

Hughesnet vs. Viasat: Customer satisfaction is a mixed bag

Graph showing the results from the South region of J.D. Power's 2023 ISP study

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Graph showing the results from the South region of J.D. Power's 2023 ISP study

Though Viasat wasn’t scored at all, Hughesnet finished dead last in J.D. Power’s most recent ISP customer satisfaction survey for the US South region.

J.D. Power

The 2024 American Customer Satisfaction Index for ISPs didn’t include separate scores for satellite providers like Viasat and Hughesnet. While the ACSI confirmed to CNET that scores for both providers were included in the overall rankings, it’s impossible to pull out their individual numbers. As an industry, the numbers weren’t pretty this year, so it seems likely to guess that the numbers for both of our satellite providers weren’t too hot either.

Similarly, neither provider placed in J.D. Power’s 2024 Residential Internet Service Provider Satisfaction Study. The most recent data we can turn to comes from J.D. Power’s study in 2023, where Hughesnet placed in the South region with a disappointing score of 577 on a 1,000-point scale, dead last among all ISPs listed in that same region. Viasat did not place in any region.

This isn’t necessarily surprising given satellite internet’s reputation for spotty service. The technology is known to be finicky in bad weather, sluggish in performance and pretty expensive compared with other modes of internet.

It’s one of the main reasons billionaires like Elon Musk and Jeff Bezos have invested in low-earth orbit satellites, which are approximately 60 times closer to the ground than those in use by Viasat and Hughesnet. With closer satellites, the signal from your dish won’t need to travel as far, which can potentially reduce latency and boost speeds. It’s no secret that Starlink outpaces both Hughesnet and Viasat in speeds and has a much more dedicated customer base.

What’s the bottom line on Hughesnet vs. Viasat?

So, did you choose Coke or Pepsi? If you reside in a remote stretch of rural America, your only choice for internet service may come down to Hughesnet and Viasat. While Hughesnet’s consistency across all corners of the coverage map makes for a decent pitch, the chance for higher download speeds and greater data allowances tilts the scales toward Viasat. Be sure to check with both to see which one is the better fit at your address — and if anything else is available, be sure to consider that as well.

Hughesnet vs. Viasat FAQs

Which is faster, Hughesnet or Viasat?

Do Hughesnet and Viasat have data caps?

Can you game with Viasat and Hughesnet?

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Plan Monthly price Max speeds Fees and service details
Viasat Unleashed
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$100-$150 (varies by location) 150Mbps download, 3Mbps upload Unlimited data (850GB soft cap), $15 monthly equipment and no contracts