A system transfer from the original Switch to the Switch 2 is supposed to be easy, and it is. However, there are a few tricks in the process that some Switch 2 owners have tripped over since buying the new portable console.
If you have both an original Switch and a Switch 2, Nintendo added a System Transfer tool that moves over your profiles, purchased games, save data and other settings. This option shows up when starting up the Switch 2 for the first time, but if certain instructions aren’t followed, someone could find themselves doing this again and again.