Those who use ChatGPT to answer various questions had to turn to other sources on Wednesday. Around 4 p.m. PT, ChatGPT was returning an error for some users. As of 4:30 pm PT, the OpenAI chatbot seems to be back up and running.
CNET staffers in Seattle and Sacramento, California, reported that the site took them immediately to a blank page that read, “Content failed to load.” A staff member in Los Angeles reported that they could not use the site until they logged in, and then they were able to ask a question. Staffers in the other cities weren’t able to keep the site working long enough for a login to be possible.
Some users saw this error on ChatGPT.com.
An OpenAI representative didn’t immediately respond to a request for comment.
(Disclosure: Ziff Davis, CNET’s parent company, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
