According to the National Highway Traffic Safety Administration, the electrical ground connection of the illuminated badge may have been improperly installed and could affect the functioning of other components.
The list includes things such as the power steering, as well as the left headlight and wiper motor, meaning that the affected GLE and GLS models fail to meet the required safety standards, increasing the risk of an accident. On a more positive note, though, the automaker is unaware of any accidents or injuries related to this issue that affects 12,799 vehicles, all of which are estimated to have this defect.
The 350, 450 and 580 versions of the GLE, from the 2020 model year, and the 450 and 580 variants of the 2020 GLS, are included in this safety campaign. To fix the issue, authorized technicians will simply relocate the ground connection, and this should get rid of the problem. As usual, all work will be carried out free of charge.
Owners should hear from the automaker in a few weeks, considering that the recall is scheduled to begin on December 8. Meanwhile, they can reach out to Mercedes-Benz USA’s customer service, at 1-800-367-6372, or the NHTSA’s Vehicle Safety Hotline, at 1-888-327-4236, should they have any questions on the topic.