Starlink Customers Get a Short Reprieve From Data Caps – CNET

What’s happening

In early November, Starlink said that it would get rid of unlimited data and move to a data cap system for all customers starting in December. It’s now delaying that policy change until February.

Why it matters

It’s not quite a holiday miracle, but it’s good news for Starlink customers accustomed to unlimited data. This key differentiator between Elon Musk’s service and its satellite internet competitors will still go away, but not quite as suddenly.

It turns out the Grinch didn’t steal all the goodies from Starlink customers this December. In November, Elon Musk’s satellite internet service revealed it would enact a data cap of 1 terabyte per month for all customers in the US and Canada starting sometime in December. Now, that move has been pushed back until February.

“To ensure our customer base is not negatively impacted by a small number of users consuming unusually high amounts of data, the Starlink team is implementing a fair use policy for residential customers in the US and Canada… beginning February 2023,” it now says on the company’s website.

Shopping for a faster internet speed?

We’ll send you the fastest internet options, so you don’t have to find them.

This new start date appears to be the only change from what Starlink announced in November. Per the Starlink fair use policy, the monthly data cap will still be 1TB, and any customers who blow past that limit within their 30-day billing cycle will have their service deprioritized, resulting in much slower download speeds.

This news comes on the heels of Ookla’s recent analysis showing that Starlink’s performance dipped for the second consecutive quarter in 2022. The speed-testing company’s data revealed that Starlink’s median download speeds in the US were at 53 megabits per second, which fell from 63Mbps in the second quarter, and significantly below 100Mbps at the end of 2021. 

Will the looming data cap help stem the downturn in download speeds? Time will tell, but at least current Starlink customers won’t have to deal with such a change in the middle of the hectic holiday season. 

Leave a Reply