Best Internet Providers in Lubbock, Texas – CNET

What is the best internet provider in Lubbock?

The best internet provider in Lubbock is AT&T Fiber. It has symmetrical upload and download speeds — ideal for online gaming or working from home — and you won’t have to worry about data caps, equipment fees or contracts. Optimum is the cheapest internet provider in Lubbock, with plans starting at just $40 per month. T-Mobile is another good option for smaller households. Everything is included in the $50 monthly price tag, and it’s locked in for as long as you stay a customer.

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Best internet in Lubbock, Texas

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Price range $55 – $250 per month Speed range 300 – 5,000Mbps Connection Fiber Key Info Unlimited data, no contracts, equipment included

Fiber internet is considered the best type of connection you can get, and AT&T Fiber was named the best fiber internet provider in CNET’s analysis of the best internet providers across the country. AT&T’s 100% fiber-optic service delivers symmetrical upload and download speeds — perfect for houses with folks who work from home or game online. Customers generally love their service, too: AT&T Fiber received the highest score of any ISP in the 2023 American Customer Satisfaction Index survey, and it earned the top spot in Lubbock’s region in J.D. Power’s survey.

Availability: AT&T is available to 74% of Lubbock households, but not all those have access to AT&T Fiber. AT&T also offers slower DSL plans in the area. If you put in your address and see only one plan available, it’s DSL — and you should move on to another option. 

Plans and pricing: There are five AT&T Fiber plans in Lubbock, ranging from $55 a month for 300/300Mbps speeds to $250 for 5,000/5,000Mbps.

Fees and service details: Equipment is included with every AT&T Fiber plan, and there are no data caps or contracts required. You can also save an extra $20 each month when you bundle with an eligible AT&T Wireless plan.

Read our AT&T internet review.

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Price range $40 – $80 per month Speed range 300 – 940Mbps Connection Cable, fiber Key Info Unlimited data, no contracts

Optimum’s cable internet is widely available in Lubbock, and the company offers the cheapest starting prices of any provider in the area. Its upload speeds are much lower than AT&T Fiber’s, but they’re still plenty for most households. 

That said, customers generally aren’t fans of Optimum. It received the lowest score of any internet provider from both the American Customer Satisfaction Index and J.D. Power’s survey of Lubbock’s region. Reddit users in Lubbock note poor customer service, as well as outages due to Optimum’s equipment. It’s worth considering buying your own modem and router if you decide to go with Optimum. 

Availability: Optimum is available to 91% of Lubbock households. 

Plans and pricing: There are three Optimum internet plans available in Lubbock: 300/20Mbps for $40 per month, 500/20Mbps for $50 and 940/35Mbps for $70.

Fees and service details: There are no added fees for equipment, no data caps and no contracts required.

Read our Optimum Internet review.

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Price range $50 per month ($30 for eligible mobile customers) Speed range 72 – 245Mbps Connection Fixed wireless Key Info Unlimited data, equipment included, no contracts, no additional fees

T-Mobile’s fixed wireless internet is a good choice for smaller households looking for simple, hassle-free internet. It has no equipment fees, data caps or contracts, and the $50 monthly bill is locked in for as long as you stay a customer. T-Mobile also has the highest approval rating of any nonfiber provider in the country, according to the American Customer Satisfaction Index. Its speeds aren’t as fast as AT&T’s or Optimum’s, but they’re still enough for most households. 

Availability: 77% of Lubbock residents can access T-Mobile Home Internet. 

Plans and pricing: T-Mobile Home Internet offers one plan, for $50 a month. It provides download speeds up to 245Mbps and upload speeds up to 31Mbps.

Fees and service details: There are no equipment fees, data caps or contracts with T-Mobile, and customers can try the service out on a 15-day “worry-free” trial.

Read our T-Mobile Home Internet review.

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Lubbock internet providers compared

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Source: CNET analysis of provider data.

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Provider Starting price Max download speed Monthly equipment fee Optimum 300 $40 300Mbps None Optimum 500 $50 500Mbps None T-Mobile Home Internet $50 ($30 with eligible mobile plans) 245Mbps None Verizon 5G Home Internet $50 ($35 with eligible mobile plans) 300Mbps None Vexus Fiber $50 150Mbps None

Provider Starting price Max download speed Max upload speed Data cap Connection type AT&T 5 GIG $250 5,000Mbps 5,000Mbps None Fiber AT&T 2 GIG $150 2,000Mbps 2,000Mbps None Fiber AT&T 1 GIG $80 1,000Mbps 1,000Mbps None Fiber Verizon 5G Home Plus Internet $70 ($45 with qualifying Verizon 5G mobile plans) 1,000Mbps 75Mbps None Fixed wireless Vexus Fiber $80 1,000Mbps 1,000Mbps None Fiber Optimum $70 940Mbps 35Mbps None Cable

Is fiber internet available in Lubbock?

Which internet provider in Lubbock offers the fastest plan?

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