What is the best internet provider in Salem?
Xfinity is the best internet provider in Salem, offering both the fastest and cheapest plans in the city. It’s also the most widely available — according to FCC data, 99% of Salem homes are eligible for Xfinity. Prices increase on most plans after two years, but contracts aren’t required, so you can switch if the cost gets too high.
Quantum Fiber is Salem’s best fiber internet provider, offering fast, symmetrical speeds at competitive prices. Quantum Fiber includes a “Price for Life” guarantee on all plans. Unfortunately, it’s available to only about one in five Salem households. T-Mobile Home Internet is another great backup option if you can’t get Quantum and want an alternative to Xfinity. It uses a wireless connection, so its speeds won’t blow you away, but T-Mobile also comes with a price-lock guarantee, and customers have largely been happy with their service.
Our methodology
75 – 2,000 Mbps
$20 – $120 per month
Our take – Xfinity is by far the most widely available internet provider in Salem, covering 99% of homes in the city, according to FCC data. It’s a pretty good option to have as your default. Xfinity has the city’s lowest starting prices ($20 per month) and the fastest plans (2,000Mbps download speeds). The main drawback is its steep price increases, which kick in on most plans after two years. Still, Xfinity received above-average customer satisfaction scores from J.D. Power and the American Customer Satisfaction Index.
Cable Show more details
200 – 8,000 Mbps
$30 – $165 per month
Our take – Quantum Fiber — the internet provider formerly known as CenturyLink — is the only provider in Salem that uses a fiber-optic connection. That means it’s the only provider with upload speeds that are just as fast as its download speeds, which is ideal if you do a lot of online gaming or videoconferencing. Quantum Fiber also offers a “Price for Life” guarantee on all plans. Unfortunately, only one in five Salem residents have access to the service.
