Best Internet Providers in Naples, Florida – CNET

What is the best internet provider in Naples?

Xfinity is CNET’s choice for the best internet service provider in Naples due to its wide coverage area and variety of plans. While it all depends on your address, providers like Quantum Fiber and T-Mobile Home Internet are also solid picks for broadband in this small Florida town.

Xfinity also takes the medal for the cheapest and fastest plans in Naples, offering service as low as $20 per month for speeds up to 75 megabits per second. If you have a need for speed, Xfinity’s 1.2-gigabit plan costs $85 per month and includes equipment free of charge. 

Our methodology

Speed range

75 – 2,000 Mbps

Price range

$20 – $120 per month

Our take – Available to almost 100% of Naples, according to the FCC, Xfinity’s wide coverage isn’t the only factor that makes this provider the best. Aside from offering the most affordable service in the area, Xfinity offers the fastest speeds residents can get. However, some plans come with a 1.2TB data cap and a two-year contract, so watch out for that.

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Check with Xfinity

Connection

Cable Show more details

Speed range

200 – 8,000 Mbps

Price range

$30 – $165 per month

Our take – Although Xfinity places first, Quantum Fiber’s simple service details — no data caps, contracts or equipment fees — make it an enticing option for home internet. Quantum Fiber offers two plans: $50 for 500Mbps or $75 for 940Mbps.

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Check with Quantum

Connection

Fiber Show more details

Speed range

72 – 245 Mbps

Price range

$50 per month

Our take – This fixed wireless provider offers speeds up to 245Mbps for just $50 per month, which includes unlimited data and equipment. Plus, eligible mobile customers can receive a $20 discount, dropping the cost to only $30 monthly.

. . .

Check with T-Mobile

Connection

Fixed wireless Show more details

Provider Internet technology Monthly price range Speed range Monthly equipment costs Data cap Contract CNET review score CenturyLink DSL $50 20-100Mbps $15 (optional) None None 6.7 Quantum Fiber Fiber $50-$75 500-940Mbps None None None 6.7 T-Mobile Home Internet Fixed wireless $50 ($30 for eligible Go5G Plus and Magenta Max mobile customers) 72-245Mbps None None None 7.4 Verizon 5G Home Internet Fixed wireless $50-$70 ($35-$45 with qualifying Verizon 5G mobile plans) 50-1,000Mbps None None None 7.2 Xfinity Cable $20-$85 75-1,200Mbps $15 gateway rental (optional) 1.2TB on some plans 2 years on some plans 7

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Photo by Mint Images/Getty Images

Provider Starting monthly price Max download speed Max upload speed Data cap Connection type Xfinity Gigabit Extra $85 1,200Mbps 35Mbps 1.2TB Cable Verizon 5G Home Plus Internet $70 ($45 with eligible mobile plan) 1,000Mbps 75Mbps None Fixed wireless Xfinity Gigabit $80 1,000Mbps 35Mbps 1.2TB Cable Quantum Fiber Gig $70 940Mbps 940Mbps None Fiber

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

  • 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
  • 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
  • 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
  • 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
  • 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Naples

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably fast internet speeds?
  2. Do customers get decent value for what they’re paying?
  3. Are customers happy with their service?

While the answers to those questions are often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Naples FAQs

What is the best internet service provider in Naples?

Yes. Quantum Fiber is Naples’ largest fiber provider, but Hotwire Communications also offers a small fiber network in the area.

Who is the cheapest internet provider in Naples?

The fastest speed available in Naples is 1.2 gigabits, or 1,200Mbps, which Xfinity offers for $85 monthly.

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