Xfinity vs. Verizon Fios: Which Internet Provider Is Best? – CNET

Is Verizon Fios or Xfinity better?

Verizon Fios and Xfinity have their unique advantages, but Verizon Fios is the better provider overall largely due to its 100% fiber network, straightforward pricing and promotional offers. 

While the two providers advertise comparable download speeds, Verizon Fios can deliver symmetrical (or close) upload speeds and superior reliability over a fiber-optic connection. Verizon Fios plans also come with free equipment, unlimited data, no contract requirements and potentially longer price guarantees than Xfinity. The stable pricing and favorable service terms, not to mention the speed and reliability of a 100% fiber connection, have helped Verizon Fios land J.D. Power’s top spot for customer satisfaction in the East region for 11 consecutive years.

Xfinity is likely to offer more plans to choose from, including a few that are priced lower than the cheapest plan from Verizon Fios. You may also have a better selection of internet and TV bundles with Xfinity and a discount for each Xfinity service you add to the bundle.

So, Xfinity is potentially cheaper, but Verizon Fios will be the better all-around service for most. Here’s everything you need to know to decide which provider, Verizon Fios or Xfinity, is best for your home. 

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Check with Xfinity

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Or call to learn more: (888) 439-8845

Check with Verizon

Verizon Fios vs. Xfinity: Plans and pricing

Both Verizon and Xfinity offer a variety of home internet plans, as well as bundles that package your home internet with other services like mobile or cable TV. You’ll find a greater variety of options with Xfinity, which offers up twice as many plans as Verizon Fios in most locations. Here’s a look at those plans.

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Comcast Xfinity internet plans (Northeast region)

Xfinity plan Starting monthly price Max download speeds Max upload speeds Equipment fee Data cap Contract
Connect More $25 200Mbps 10Mbps $15 (optional) 1.25TB 1-2 years (optional)
Fast $35 400Mbps 10Mbps $15 (optional) 1.25TB 1-2 years (optional)
Superfast $60 800Mbps 15Mbps $15 (optional) 1.25TB 1-2 years (optional)
Gigabit $70 1,000Mbps 35Mbps $15 (optional) 1.25TB 1-2 years (optional)
Gigabit Extra $80 1,200Mbps 35Mbps $15 (optional) 1.25TB 1-2 years (optional)
Gigabit x2 $100 2,000Mbps 200Mbps $15 (optional) 1.25TB 1-2 years (optional)

ACSI 2023 rankings for US customer satisfaction with fiber internet service providers ACSI 2023 rankings for US customer satisfaction with fiber internet service providers

Speeds, pricing and service terms separate Xfinity and Verizon Fios. Whereas Xfinity primarily uses a cable internet network with limited speed potential, Verizon Fios employs a 100% fiber-optic network that can deliver significantly faster upload speeds and better speeds reliability.

As for pricing and service terms, Xfinity typically has lower introductory rates, though service may come with equipment fees, data caps and a contract. Verizon Fios is contract-free and includes equipment rental and unlimited data at no extra cost.

Is Xfinity or Verizon Fios cheaper?

Fiber-optic internet, like that of Verizon Fios, is almost always preferable to cable internet service such as Xfinity. Max download and upload speeds are typically faster with fiber internet compared to cable. Verizon Fios has symmetrical max speeds of 2,300Mbps. Xfinity, while one of the faster cable internet providers, offers max speeds of 2,000Mbps down and 200Mbps up in select areas.