Unavailable in Provider unavailable in 90001
Optimum home internet rating
How we calculated our rating Speed
7/10
Unavailable in Provider unavailable in 90001
How we calculated our rating Speed
7/10
Pros
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Many Optimum internet customers will have three or more options to choose from, including a gigabit plan and possibly three multi-gigabit plans. Exact speeds and pricing will vary by location, but all plans come with unlimited data, no equipment fees and no contracts.
Optimum technical support is available 24/7, while general customer service is available Monday through Friday, 9 a.m. to 5 p.m. and on Saturdays 9 a.m. to 1 p.m. The Optimum customer service number varies by location. Find the appropriate number at optimum.net/support/phone-list. You can also find answers to common questions and live chat with an Optimum customer service representative here.
Optimum Advantage Internet is a discounted internet service available to qualifying Optimum customers. The plan comes with download speeds up to 50Mbps and upload speeds up to 3Mbps, starting at around $15 per month. Equipment is included at no additional cost and as with all Optimum internet plans, there is no data cap or contract.
Altice acquired networks previously operated by Cablevision in 2016. Since the acquisition, Altice has transitioned service in Connecticut, New Jersey, New York and Pennsylvania to the Optimum brand.