What Is 5G Home Internet? Could It Be the Answer to Your Home Broadband Issues? – CNET

Are you tired of being tied to internet service providers with cumbersome contracts, slow speeds, restrictive terms and rising fees? You’re not alone. A 2023 customer survey tagged ISPs as the country’s second-lowest-rated industry. You read that right. Internet providers are even lower than airlines, social media, health insurance companies and the US Postal Service. All too often we feel we have hardly any options. Could 5G be the answer? 

The technology powering the latest phones also wants to tackle our household broadband needs. A solid home internet connection is vital, whether you’re working from home or decompressing with the latest video games. The earliest 5G home internet plans, available from names like Starry, Verizon and T-Mobile, offer respectable speeds at a straightforward price — but availability is limited to select cities and regions. CNET has reviewed all the major 5G services and we’ve got the details on how they work, how fast 5G gets, what it costs and where it’s available.

So, what is 5G home internet? 

Simply put, 5G stands for the fifth generation. The fifth generation of what? The fifth generation of wireless data networks. You’re probably most familiar with hearing 5G used to describe better mobile communications and speedier phones. You’re not wrong: 5G networks, which use different radio frequencies than previous generations, aim to provide faster data speeds with much less lag or delay than we had with 4G.

My CNET colleague Eli Blumenthal does a great job of breaking down the basics of 5G. Millimeter-wave technology uses higher frequencies than previous generations, providing faster speeds and connections. Those higher, gigabit speeds come with a price: the data doesn’t travel the same distance as 4G and has more trouble with obstructions. To combat that, midband technology, which offers speeds averaging between 300 and 400 megabits per second, increases the coverage area provided by millimeter-wave. Finally, low-band 5G offers a range similar to 4G but speeds between 100 and 200Mbps.

Is 5G home internet the same as 5GHz?

No, it’s not the same. One common mistake is to see the “5GHz” setting on your Wi-Fi router and assume you have access to 5G. Wi-Fi routers also use short-range radio frequencies (typically either 2.4GHz or 5GHz) — to transmit your internet signal to connected devices within your home. 5GHz might be one of the band options for your home’s Wi-Fi system, but it’s not the same as 5G, which is a cellular technology that uses higher-frequency waves.

Plan Max speeds Monthly price Equipment fee Data cap Contract
Starry Connect
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30Mbps download, 30Mbps upload $15 None None None
Starry Basic
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50Mbps download, 50Mbps upload $30 None None None
Starry Select
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100Mbps download, 50Mbps upload $30 None None None
Starry Plus
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200Mbps download, 100Mbps upload $50 None None None
Starry Pro
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500Mbps download, 250Mbps upload $65 None None None
Starry Gigabit
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1,000Mbps download, 500Mbps upload $80 None None None

Price range $50 – $70 per month (50% off for eligible 5G mobile customers)Speed range 85 – 1,000MbpsConnection Fixed wirelessKey Info Unlimited data, no contracts, free equipment, 50% discount for qualifying Verizon mobile customers

Verizon’s 5G internet service, which uses Ultra Wideband 5G technology, boasts maximum download speeds of up to 1 gigabit and average speeds of around 300Mbps. Upload speeds are not symmetrical and will plateau at 50Mbps or less because Verizon does not exclusively use millimeter-wave technology but rather a mix of low-band, mid-band and millimeter-wave.

Verizon 5G Home Internet pricing is $50 a month for 50 to 300Mbps or $70 monthly for 85 to 1,000Mbps, plus some extra perks. Either way, it’s an all-in price that includes equipment, setup fees and taxes, and like all other Verizon plans, it requires no contracts or data caps.

Verizon offers many promos and deals to sweeten the pot for potential customers. First, it provides an early termination fee credit offer to give qualifying customers a bill credit of up to $500 if they switch from their current ISP and are charged an ETF. Second, 5G Home Plus customers can get a $200 Target gift card. Lastly, customers with qualifying Verizon mobile plans will get a discount on the monthly cost of either plan, bringing them down to $35 or $45 monthly.

Read our Verizon 5G Home Internet review.

Verizon 5G Home Internet plans and pricing

Plan Max speeds Monthly price Equipment fee Data cap Contract
T-Mobile Home Internet
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72-245Mbps download, 15-31Mbps upload $60 ($40 for eligible Magenta Max mobile customers) None None None

Is 5G home internet cheaper than other connection types?

In theory, 5G should enable a speedy connection that will match or better what you get with cable or fiber internet. That’s usually not the case regarding the reality of 5G home internet. To increase the reliability and coverage of the 5G internet service, most providers rely on a mix of millimeter-wave, low-band and midband technology — as well as 4G LTE in some cases — and this means home internet customers won’t see the real high-end capabilities of 5G at present. You should see well over the average speeds of your typical DSL and satellite internet plans. 

What does the ‘G’ stand for in 5G?

Cable internet — whether coaxial cable, fiber-optic cable or a hybrid of the two — relies on wires to transmit data from a central hub into your home. 5G home internet is a fixed wireless solution that uses an internet gateway to connect your home using radio frequencies to connect to a cell tower or data hub nearby. 

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