Best Internet Providers in Springfield, Massachusetts – CNET

What is the best internet provider in Springfield, Massachusetts?

Broadband competition is improving, but there are still many places where few choices, if any, are available outside of a single wired provider. Such is the case in Springfield, Massachusetts, where Xfinity is CNET’s pick for the best internet service provider, largely because it is the only wired high-speed provider throughout much of the area.

In fairness, Xfinity stands out for more than just availability. It offers some of the fastest speeds of any cable provider — up to 2,000Mbps in Springfield, the fastest available in the area — and is among the cheapest ISPs with speeds up to 150Mbps starting at $25 per month, the cheapest rate for internet in Springfield. Many plans currently come with unlimited data and other perks, though a contract may be required to get the lowest pricing, and a $15 fee may apply if you rent a router.

Spectrum’s cable internet could provide an alternative to Xfinity in Springfield, but with only 2% coverage in the area, I wouldn’t count on it. Fixed wireless internet, on the other hand, is much more widely available from both Verizon 5G Home Internet and T-Mobile Home Internet. 

You’ll likely get a bit more speed with Verizon, but both providers offer unlimited data, free equipment rental, no contract requirements and a potential discount for bundling with mobile service. The benefits are tempting, but you’ll want to see what speeds you can get before deciding if either is a suitable substitute for Xfinity.

Our Methodology

Speed range

150 – 6,000 Mbps

Price range

$20 – $300 per month

Our take – Available to nearly every local household, Xfinity is the obvious, and sometimes only, choice for home internet in Springfield. Customers can choose from a variety of plans with speeds ranging from 150 to 2,000Mbps, but service terms, including fees, data caps and contracts, may vary by plan.

...

Check with Xfinity

Speed range

150 – 6,000 Mbps

Price range

$20 – $300 per month

Product image Product image
Connection

Fixed wireless

Connection

Fixed wireless

Speed range

72 – 245 Mbps

Price range

$60 per month

Our take – T-Mobile Home Internet might make sense for your home if you’re already a T-Mobile voice customer or want to avoid surprises on your monthly bill. Service includes unlimited data, free equipment and a $10 or $20 discount for qualifying T-Mobile customers. Additionally, the provider pledges to pay your final month’s bill if your internet rate ever goes up.

...

Check with T-Mobile

Speed range

72 – 245 Mbps

Price range

$60 per month

Springfield, Massachusetts, internet providers compared

Source: CNET analysis of provider data.

What is the cheapest internet plan in Springfield?

Show more (1 item)

Source: CNET analysis of provider data.

Getty Images

How to find internet deals and promotions in Springfield

The best internet deals and the top promotions in Springfield depend on what discounts are available during that time period. Most deals are short-lived, but we look frequently for the latest offers. 

Springfield internet providers such as Xfinity may offer lower introductory pricing or streaming add-ons for a limited time. Many, however, including Verizon 5G Home Internet, Spectrum and T-Mobile Home Internet run the same standard pricing year-round. 

For a more extensive list of deals, check out our guide on the best internet deals.

Fastest internet plans in Springfield

Provider Internet technology Monthly price range Speed range Monthly equipment costs Data cap Contract CNET review score
Spectrum
Read full review
Cable $50-$80 300-1,000Mbps $7 (optional) None None 7.2
T-Mobile Home Internet
Read full review
Fixed wireless $60 ($40-$50 with eligible mobile plans) 72-245Mbps None None None 7.4
Verizon 5G Home Internet
Read full review
Fixed wireless $50-$70 ($35-$45 with eligible mobile plans) 50-1,000Mbps None None None 7.2
Xfinity
Read full review
Cable $25-$100 150-1,200Mbps $15 (optional) 1.2TB or none 1 year (optional) 7

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

  • 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
  • 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
  • 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
  • 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
  • 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Springfield, Massachusetts

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably fast internet speeds?
  2. Do customers get decent value for what they’re paying?
  3. Are customers happy with their service?

While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds, and also take into account real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Springfield, Massachusetts, FAQs

What is the best internet service provider in Springfield?

According to the most recent FCC data, fiber internet isn’t currently available in Springfield, Massachusetts. Fiber internet is available just to the north in Chicopee, but not within the Springfield city limits.

What is the cheapest internet provider in Springfield?

Xfinity offers the fastest internet plan in Springfield with download speeds up to 2,000Mbps starting at $100 per month. Such speed is impressive as many cable internet providers offer max speeds of only around 1,000Mbps. However, as a cable provider, Xfinity’s upload speeds are slower than downloads. Still, Xfinity delivers max upload speeds of 200 with its 2,000Mbps plan, far faster than upload speeds from all major cable providers.

Leave a Reply

Plan Starting price Max download speed Max upload speed Data cap Connection type
Xfinity Gigabit x2
Read full review
$100 2,000Mbps 200Mbps None Cable
Xfinity Gigabit Extra
Read full review
$85 1,200Mbps 35Mbps None Cable
Spectrum Internet Gig
Read full review
$80 1,000Mbps 35Mbps None Cable
Xfinity Gigabit
Read full review
$70 1,000Mbps 20Mbps None Cable
Verizon 5G Home Plus Internet
Read full review
$70 ($45 with eligible mobile plans) 1,000Mbps 75Mbps None Fixed wireless