There’s more to moving than hauling furniture and packing/unpacking box after box. You’ll also have to set up home services and utilities in your new place, including your internet connection. While some moving tasks are more stressful and difficult than others, setting up internet in your new home should be fairly simple.
Here’s how to go about a seamless transition of internet services when moving from your current address to your new home, whether transferring service or signing up with a new provider. For more moving tips, check out our picks for the best moving companies, how much you should tip movers and how to figure out which size moving truck you need.
Internet service moving checklist
- Check to see what providers and plans are available at your new address.
- Decide whether to sign up for a new ISP or transfer your current service (if applicable).
- Contact your current provider regarding transferring or canceling your service.
- Set up service with your new provider (if applicable).
- Carefully pack equipment and take it to your new home if transferring service, or follow the provider’s instructions for returning it.
- Set up your existing or new equipment in a good spot in your new home.
Which internet providers are available at my new address?
Before you can decide to transfer your internet service or sign up for a new one, you’ll need to know your options. Many websites enable you to check for local internet providers, including CNET — just click “Edit Location” on the tool above and enter your address to view available providers and plans.
When using these sites or tools, or checking availability on a provider’s official site, you’ll get the best results when using an address opposed to something general like “internet providers in Charlotte, North Carolina.” Most providers operate in specific service areas, so availability can vary by ZIP code or even neighborhood. During a cross-town move, it’s not always safe to assume that your current provider will be available at your new address or that your new home won’t have more internet options than your current address.
As you’re setting up your network, try to find a central, open spot for your router that’s clear from walls and other obstructions, as well as interference from nearby electronics.
Setting up your new Wi-Fi network
With a professional installation, your tech will know the best place to install your devices and should test your connection before leaving. However, there are times when you may want to move your equipment after installation to get the best Wi-Fi connection throughout your home.
During self-installation or when moving your equipment after a professional installation, try to place your router in a central location in your home, as high as possible and away from large obstructions like walls or other electronics. An extra-long ethernet cable can be handy to have on hand, making it easier to move the router to a good location that isn’t necessarily right next to the modem.
After installation, be sure to test your internet connection. If you aren’t getting the speeds you expect, try resetting or repositioning your router. Once you’ve got your equipment set up and are satisfied with your speeds, moving your internet service is complete. Now, onto those boxes labeled “kitchen.”
Internet service FAQs when moving
As far as electronics go, routers are less fragile than a television, tablet or other device with a screen that can be easily damaged. Still, you’ll want to pack and transport it somewhat carefully to avoid damaging the internal components or the external casing (including any buttons and lights).
Wrapping your router in newspaper or cloth such as a pillowcase will help protect your router during your move, but bubble wrap is probably the best protective barrier. If placing your router in a box with other items, ensure the items, router included, are packed tightly to avoid shifting during your move.
How long does it take to set up internet in a new place?
Unless you have an internet connection that requires professional installation, such as satellite internet, don’t count on it. If your new home is already wired for service, setup is little more than plugging in your router and creating your new Wi-Fi network. You won’t need a technician for that, and your ISP likely won’t send one out, though they should provide technical support online or over the phone if you need assistance.
Will my old Wi-Fi equipment work for internet in my new home?
Try to place your router in a central location in your home so that your router’s Wi-Fi range can reach all corners of your home. It’s also recommended to place your router somewhere high, like the top of a bookshelf, and free of obstructions. Avoid “hiding” it as doing so can limit range and possibly cause your router to overheat.
If your router is in the ideal spot but you’re still experiencing dead spots, consider adding a Wi-Fi extender to your network or upgrading to a mesh Wi-Fi system for better coverage.
