Verizon 5G Home Internet: Can You Trust It to Power Your Home’s Broadband? – CNET

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Each dot on this Verizon coverage map represents a city with 5G Ultra Wideband access. The red regions of the map indicate where Verizon offers 5G for mobile customers. The dots are likely spots for the strongest 5G Home Internet connections.

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Verizon 5G Home Internet rating

How we calculated our rating Speed

7/10

Customer Care

7/10

Pros

  • No data caps or contracts
  • Straightforward pricing
  • Faster download speeds than other fixed wireless services

Cons

  • Speeds are not guaranteed and can fluctuate
  • Home customers are second priority to mobile users on the network
  • Upload speeds are comparable to cable but fall short of fiber

See more pros and cons

Unlike fiber, cable, DSL and other common internet modes that get you online with a wired connection, cellular internet plans like Verizon 5G Home Internet take a fixed wireless approach. As the name suggests, your home will wirelessly connect through a receiver that picks up Verizon’s signal and broadcasts it as a Wi-Fi network.

Fixed wireless connections like satellite internet and previous-gen 4G LTE internet are typically much slower than what you’ll get from a wired cable or fiber connection, but that isn’t the case with 5G. In some regions, including parts of Verizon’s coverage map, you’ll find 5G plans capable of hitting near-gigabit download speeds.

Sarah Tew/CNET

That makes 5G especially interesting if you live in an area without high-speed cable or fiber internet access. Verizon is one of the top names leading the effort to bring the technology to as many homes as possible. With straightforward pricing, no data caps and no contracts, there’s much to like about what Verizon is selling.

Here’s everything you should know about Verizon 5G Home Internet, including what sort of speeds, prices and terms to expect if you sign up. All prices listed on this page reflect available discounts for setting up paperless billing. If you decide not to go with automatic monthly payments, your price will be higher.

Who can get Verizon 5G Home Internet?

Map of Verizon 5G service areas in the US Map of Verizon 5G service areas in the US

Enlarge Image

Map of Verizon 5G service areas in the US Map of Verizon 5G service areas in the US

Each dot on this Verizon coverage map represents a city with 5G Ultra Wideband access. The red regions of the map indicate where Verizon offers 5G for mobile customers. The dots are likely spots for the strongest 5G Home Internet connections.

Verizon

Verizon 5G Home Internet is available in many places, but it’s mostly centered on America’s largest metro regions, where the development of 5G infrastructure is furthest along. That puts it on a similar trajectory to fiber, with service primarily focused in America’s largest cities, where the population density makes expansion more cost-effective.

That said, deploying new cell towers and upgrading existing ones is generally faster than wiring entire regions for fiber, neighborhood by neighborhood. So while availability is still somewhat limited, there’s room for hope that 5G might be able to bring speedier home internet to underserved parts of the country faster than fiber, cable or other internet types.

Plug in your address to determine Verizon 5G Home Internet availability

Even if Verizon 5G Home Internet is available in your city, there’s no guarantee you can get it at your address. Service requires proximity to Verizon’s 5G cell towers and a strong, steady signal.

Take Ry, for instance. He lives near downtown Louisville, Kentucky, where Verizon’s 5G Home Internet is an option for some. But Verizon can’t offer service at his address yet, even though he has a cell plan with Verizon and service that’s strong enough for his phone to connect over 5G semi-regularly when he’s at home. That lack of availability might change soon (and we’re eager to test the service and tell you all about it), but for now, all Ry can do is wait.

Want to see whether Verizon 5G Home Internet is available at your household? Check out Verizon’s availability link and plug in your address.

Pricing for Verizon 5G Home Internet 

Verizon keeps things pretty simple. There are two options: You can choose between 5G Home at $50 per month or Verizon 5G Home Plus at $70 monthly (plus extra perks). Either way, you can get an additional discount with a qualifying Verizon 5G mobile plan.

Speeds will also vary based on the connection quality at your address and the plan you choose. Verizon says 5G Home customers will get HD video streaming (1080p) and average download speeds between 50 and 300 megabits per second. Those with 5G Home Plus will experience 4K video streaming, with speeds ranging from 85 to 1,000Mbps. As for your uploads, which affect video calls and posting large files to the web, most homes should expect speeds between 5 to 75Mbps.

Verizon 5G Home Internet plans and pricing

On average, Verizon 5G Home is faster than satellite internet service and boasts better download speeds than T-Mobile Home Internet. The biggest caveat is that the precise speed and performance you experience will depend on your location. Generally speaking, Verizon says customers should expect typical download speeds of 50-300Mbps and up to 1Gbps in select areas. 

While Verizon Fios is offered only in the northeast, Verizon 5G Home is available nationwide to approximately 40 million customers. That said, most of its footprint falls around cities and metro areas. To determine if your location qualifies for service, you must use Verizon’s Check Availability tool to plug in your address.

One of the biggest differences is that Verizon Fios is a fixed, wired internet service (a 100% fiber-optic internet network), while Verizon 5G Home is a fixed wireless internet service. Verizon Fios is only offered in eight states (and Washington, DC), while Verizon 5G Home is available to select addresses nationwide. Finally, Verizon Fios offers symmetrical download and upload speeds of 300, 500 and 940Mbps, while Verizon 5G Home has download speeds that vary between 50 and 300Mbps (up to 1Gbps in some areas) and upload speeds that max out at 75Mbps.

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