More than 170,000 trucks from Ram are being recalled due to an issue with their windshield wipers.
A recall notice issued by the National Highway Traffic Safety Administration (NHTSA) states that an improperly formed wiper arm head joint may not correctly form the splines of the head joint on the wiper arm. This could strip the joint and cause the wiper arm to stop working when drivers switch them on.
The car manufacturer started to investigate the issue on November 17, 2021 after observing an increase in warranty claims being made about inoperable wipers.
Involved in the recall are a total of 107,864 Ram 2500 models built between April 27, 2019 and March 9, 2020, alongside 8,007 Ram 3500 Cab Chassis models, 17,007 Ram 4500/5500 Cab Chassis models, and 38,786 Ram 3500 models, all built between April 27, 2019 and March 9, 2020. Also involved are Ram 3500 Cab Chassis models with a gross vehicle weight rating less than 10,000 lbs (4,535 kg) that were built from April 30, 2019 to February 26, 2020. All up, the recall impacts 171,789 vehicles.
Fiat Chrysler Automobiles U.S. has confirmed that it will begin to notify dealerships and owners of the recall on or around March 18. Customers will be instructed to take their vehicle to a local dealership where the wiper nuts will be tightened to the correct torque. FCA will also reimburse any owners who have previously paid to have the issue resolved.