Social media users say the Chevy Colorado and GMC Canyon’s issue can be avoided by disabling background OTA updates
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by Brad Anderson
4 hours ago
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Over-the-air software updates are a wonderful thing but owners of new Chevrolet Colorado and GMC Canyon models likely won’t be too pleased after an OTA update was rolled out that can drain the batteries of the trucks.
General Motors introduced an over-the-air update for the two models earlier this month but unfortunately, owners have rushed to social media to say that the update can leave their infotainment systems in recovery mode. The annoying thing about that is that the system will continue to drain the battery even when the car is off.
GM Authority notes that a social media user who claims to be a GM technician says the issue has been triggered by a fault with the recent radio software update. He says that Colorado and Canyon owners who have not yet downloaded or installed the update can go into the update preferences menu and disable the options for ‘Download updates in the background’ and ‘Download updates via Wi-Fi when available.’
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A little bit of digging on Reddit shows that at least several dozen owners have experienced the issue, pointing out that when the radio update fails, it will continue to draw power from the battery, thus completely draining it if left overnight. The issue can even reoccur if the dead battery is removed and replaced with a new one.
One owner has also suggested that others should check the fuses on their cars, noting that on their newly-delivered model, almost half of the fuses were not correctly seated.
Both the 2023 Chevrolet Colorado and GMC Canyon are underpinned by GM’s Global B electronic architecture. A spokesperson from GM has confirmed that the carmaker is looking into the issue. To resolve it, it will likely have to introduce a new over-the-air update.
